When dell first launched their XPS brand—prior to acquiring
Alienware—the XPS acronym stood for Xtreme Performance System. (Back
then, it was considered really cool to use the letter X, so Extreme
becomes Xtreme and we get an X rather than an E—though I suppose we’re
not really any better about this in 2013.) The XPS line was Dell’s
highest performance line, but over time it started to lose its luster.
In 2005, Dell tried to reassert XPS dominance over companies like
Alienware and Falcon Northwest, but when they later purchased Alienware
the need for the XPS brand became questionable. We had Studio XPS for a
bit, then XPS totally disappeared (around 2009), but now it’s back with a
new role.
No longer is XPS the top performance consumer brand, as that task falls
to Alienware; instead, XPS is a premium consumer line, generally
offering better build quality and materials than the Inspiron line and
with configurations that straddle the fence between high-end and budget
offerings. Some businesses may also opt for XPS systems, as they tend to
look a little nicer than the typical business laptops and they should
offer similar reliability. Or at least, that’s the theory of it. The
reality is that we’ve seen some good XPS offerings since the relaunch,
but we’ve also seen some disappointing units with mediocre displays and
very little other than appearance to set them apart from the Inspiron
line.

Thankfully, that’s not the case with the XPS 12 Duo. Build quality has
been generally good of late with the XPS laptops we’ve reviewed, and
while there were certainly flaws I found a lot to like in the initial
XPS 15 and 15z. The more recent XPS 15was
a different matter, as the combination of a 35W quad-core processor
with a GT 640M GPU proved to be more than the cooling could handle, and
rampant throttling was the result. I thought Dell would eventually
address the problem with a BIOS update, but that never came and so the
“detailed first look” ended up as the final review.let’s start with the specifications rundown.
|
Dell XPS 12 Duo Specifications |
|
Processor |
Intel i7-3517U
(Dual-core 1.90-3.00GHz, 4MB L3, 22nm, 17W) |
|
Chipset |
HM76 |
|
Memory |
8GB (2x4GB) DDR3-1333 (9-9-9-24-1T)
Note: RAM is soldered onto motherboard |
|
Graphics |
Intel HD 4000
(16 EUs, up to 1150MHz) |
|
Display |
12.5" Glossy 16:9 1080p (1920x1080)
(LG LP125WF1) |
|
Storage |
256GB Micron C400 mSATA |
|
Optical Drive |
N/A |
|
Networking |
802.11n WiFi (Intel Advanced-N 6235)
(Dual-band 2x2:2 300Mbps capable)
Bluetooth 4.0 (Intel) |
|
Audio |
Realtek ALC275
Stereo Speakers
Headphone/Microphone combo jack |
|
Battery/Power |
4-cell, 8.3V, ~4160mAh, ~47Wh
65W Max AC Adapter |
|
Front Side |
N/A |
|
Left Side |
Volume Rocker Buttons
Power Button
Headphone/Microphone Jack
Screen Orientation Lock Button |
|
Right Side |
1 x USB 3.0 (Powered when Sleeping)
1 x USB 3.0
Mini-DisplayPort
AC Power Connection |
|
Back Side |
N/A
(Exhaust vent located on bottom) |
|
Operating System |
Windows 8 64-bit |
|
Dimensions |
12.48" x 8.46" x 0.59-0.79" (WxDxH)
(317mm x 215mm x 15-20mm) |
|
Weight |
3.35 lbs (1.52kg) |
|
Extras |
HD Webcam
80-Key Backlit Keyboard |
|
Warranty |
1-year limited warranty standard
3-year available ($199 upgrade for "Good" service) |
|
Price |
$1199 Base Model (Core i5, 4GB, 128GB SSD)
$1699 Tested (Core i7, 8GB, 256GB SSD) |
As is so often the case with review units, we have the top-end model of
the XPS 12 Duo in house for review. That means we get an i7-3517U
processor, 8GB RAM (4GB soldered onto the motherboard), and a 256GB SSD.
As mentioned already, Dell is also using a 12.5” 1080p IPS display,
which is one of the standout items of the spec sheet. Overall, the specs
match up pretty well against the Acer S7; the major differences are the
battery capacity (Dell has 34% more battery capacity), I/O ports (Dell
doesn’t have any sort of flash memory reader), and the dimensions. Not
surprisingly, the XPS 12 Duo is closer to the maximum dimensions Intel
allows with a sub-14” Ultrabook, but the hybrid tablet aspect and other
elements could very well make up for the increased thickness.
The base model of the XPS 12 Duo starts at $1200 and comes with an
i5-3317U, 4GB RAM, and a 128GB SSD. Pricing is usually a major factor
when people are shopping for a new laptop, and $1200 is likely a lot
higher than most will be willing to pay. That’s going to be a problem,
and we would expect a system carrying a price like this to basically get
every element right, which is unfortunately not the case. The various
upgrades that are available only make the situation worse. For $200
more, Dell will sell you an i7-3517U with 8GB RAM, $1500 will get you
the i5-3317U with 8GB RAM and a 256GB SSD, or you can get the whole
enchilada (like our review system) for “only” $1700. Yikes!
I’m not sure why companies insist on trying to milk their customers
like this, but frankly there’s no point in even offering a 4GB model at
this stage; we’re talking about $27 for 2x2GB compared to $45 for 2x4GB
at retail, and with a starting price well north of $1000 we expect 8GB
standard. Dell also looks to be charging roughly $250 for the 256GB SSD
upgrade; granted, compact SSDs are more expensive than 2.5” models, but a
new 256GB mSATA SSD will generally cost less than $300 and a 128GB
model is under $150, so we’d like the upgrade cost to be closer to $100.
And rounding out the pricing the CPU upgrade is also a premium charge,
since Intel quotes $225 for the i5 compared to $346 for the i7 (and
there’s no way Dell is paying anywhere near those prices).
As much as there is to like with the XPS 12 Duo, I find myself at the
same conclusion I came to with the Acer S7: this is a good Ultrabook,
but who is going to pay Apple prices (or even
higher than Apple
prices) for Dell hardware? Apple has built a premium brand name over
the years and their user base is willing to support their prices, but
there simply aren’t any Apple compatible laptops (unless you want to try
and make your own Hackintosh/HackBook). In the Windows world,
alternatives are a dime a dozen, so you can’t get away with the same
premiums even if you’re making premium hardware. My gut feeling is that
the XPS 12, like the S7, is priced about $200 too high on the base
model, and about $400 too high for the top configuration we’re
reviewing. But if we just ignore pricing for a bit, how does the XPS 12
fare in day-to-day use?